We believe transparency and trust are fundamental. This privacy policy explains exactly how we collect, use, and protect your data.
Last updated: October 2025 | Effective immediately
We never sell your personal information to third parties. Your food logs, health metrics, and training data stay with you.
Download your data, delete your account, opt out of analytics, or adjust your preferences anytime through the app.
Food photos are processed by AI for instant detection, then permanently deleted. No long-term storage.
We comply with GDPR, CCPA, and PIPEDA. Your data is encrypted and protected by industry-standard security measures.
Send us an email at privacy@glialis.com and we'll respond within 14 business days. We take your privacy concerns seriously.
When you create an account, we collect your email, password (encrypted), name, date of birth, and location. This helps us provide and secure your account.
Retention: As long as your account is active, plus 90 days after deletion for recovery purposes.
This includes food photos, meal logs, calorie intake, macro breakdowns, and dietary preferences. You provide this information to track your nutrition goals.
Retention: While your account is active. Deleted when you request account deletion (30 days processing). Food photos are not stored after upload.
Workout logs, exercise history, weight, body measurements, and progress photos. This data powers your personalized training programs and progress tracking.
Retention: While your account is active. You can delete specific entries or your entire training history anytime.
We automatically collect device type, app version, crash reports, and how you use Glialis. This helps us improve performance and fix bugs.
Retention: 90 days for crash reports; analytics data is aggregated and retained indefinitely.
With your permission, we can sync data from Apple HealthKit, Google Health Connect, or fitness trackers (step count, heart rate, sleep). You control this via app permissions.
Retention: While your account is active. Synced data is not used for marketing or sold to third parties.
Food detection, personalized nutrition insights, AI-generated training programs, and progress tracking.
We analyze usage trends and crash data to identify bugs, improve performance, and build new features. All analysis is done on aggregated, anonymized data.
We may access your account data to help with technical issues, account recovery, or support requests. Only our support team and you see your personal information.
Account security alerts, service changes, and product updates. You can manage email preferences in your settings anytime.
We do not use your data for targeted advertising. We do not share your food logs, health data, or progress photos with marketing partners. We do not sell or rent your information.
We use trusted third-party services to deliver Glialis. Here's who we work with and why:
Cloud infrastructure for app hosting, authentication, and data storage. Firebase is bound by Google's privacy policy.
We track anonymized usage patterns to understand how Glialis is used. Individual user data is never shared with analytics providers.
App Store and Google Play handle payments. We never see your credit card information.
We use secure support platforms to respond to your questions. Support data is not shared with marketing partners.
We never share health data with advertisers. We never sell your data to data brokers. Third parties are contractually obligated to protect your information.
Depending on where you live, you have specific rights over your data:
Request a copy of all data we hold about you, including your food logs, training data, and account info.
Export your data in a machine-readable format (CSV, JSON) to use with other apps or keep for your records.
Request permanent deletion of your account and all associated data. Processing takes up to 30 days.
Update or fix any inaccurate personal information in your profile or data.
Disable tracking and analytics collection in your privacy settings anytime.
Stop any data processing based on your consent at any time without affecting past lawful processing.
Email us at privacy@glialis.com with:
We aim to respond within 30 days. Complex requests may take up to 60 days.
We implement industry-standard security measures including:
Your data is encrypted using SSL/TLS protocols. Stored data is encrypted on secure servers.
Only authorized team members can access personal data, and only when necessary for support or system operations.
We conduct regular security testing and audits to identify and fix vulnerabilities.
When you delete data, it's permanently removed using secure deletion protocols.
While we invest heavily in security, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication if available.
We comply with privacy laws across multiple jurisdictions:
We comply with the General Data Protection Regulation. You have all rights outlined above. Contact our EU representative at privacy@glialis.com.
We comply with the California Consumer Privacy Act. California residents have specific rights to access, delete, and opt out of data sharing.
We comply with Canada's Personal Information Protection and Electronic Documents Act.
If you're outside the US, your data may be transferred to and processed in the United States. By using Glialis, you consent to this transfer. We use Standard Contractual Clauses and other legal mechanisms to ensure adequate protection.
Glialis is for users 18 and older. We do not knowingly collect data from anyone under 13. If we discover a child's account, we'll delete it immediately.
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify you via email and post the updated policy here. Your continued use of Glialis means you accept the new policy.
We're committed to transparency and are always happy to discuss your privacy. If you have questions, concerns, or want to exercise your rights, reach out.
Response time: 14 business days